FAQs

We love speaking to amazing women and welcoming them into the Your Website Solutions family. So you can organise a "Coffee Chat" with us or you can drop us a note via contact page.

Once we've had a chat, we’ll send through a proposal and invoice. Once you're happy with our proposal, we require a 50% deposit so that we can schedule your work.

Absolutely, not. By using the phone, email and the internet, we can communicate effectively with clients in any location.

It's a good idea if you have a think about what you need or want to achieve from your website. Things to consider are what type of people will visit the site, what features and types of pages you'd like on your website.

Also, if you happen to have an idea for custom development, then we would need a more detailed list of requirements or a functional specification is a great start.

No, it's not necessary to have all of your content prepared prior to our "Coffee Chat". But it would help to have an idea of what you want, although we can provide you with some guidance to help you.

Once you've accepted our quote and to work with us, we'll provide you with a checklist make it easier for you. We'll also provide you with guidance on the type of text and images that would perform best on your website.

We hear this often and there’s no simple answer to the question. While most of our custom sites are within $3,000 – $5,000, the cost really is dependent on your needs and the features you want.

This is why we offer a free "Coffee Chat" so you can talk about your website needs. We'll also ask you a lot of questions, assess your needs and then provide you with a quote.

A lot, in fact, we encourage your involvement. Your input and feedback are crucial to the process and ensures your satisfaction with the end product.

This is one of the most important questions you need to ask when hiring a designer. Having a beautifully designed business collateral with content not written aimed at your clients will hinder attracting new clients. You need content that connects and converts with your target audience. If you don't feel confident writing your own content, we can organise that on your behalf.

This is a question that many start-ups and smaller businesses ask. We understand that a custom website can be a big investment. This is why we offer a budget-friendly option which will help get you online with a nice looking website. You can find more information regarding our basic packages here.

No. There are hundreds, if not thousands, of hosting providers, but not all hosting meets the minimum Wordpress requirements. However, we'd be happy to help you determine which web hosting company and which web hosting package is the best for your requirements.

No.

Our Coffee Chat is the perfect opportunity for you and me to get a feel for whether we would be a good fit. If I don't feel that we won't be a good fit, then we won't provide a quoted.

Creating a new website is a big endeavour, and like every relationship, it has to feel right for both parties. It needs to feel right for the project to launch successfully.

Female entrepreneurs, “girl bosses”, life coaches or independent female professionals, who is passionate about pursuing their dreams and achieving amazing things. They have been in business for a number of years, have a steady income stream and their business is on the rise.

They value and understand what a professionally designed and branded website could do for their business. However, they either have limited or no internal marketing resources, nor the time to undertake the task themselves.

While we specialise in design solutions for women in business, we also design for individuals, businesses and organisation.

Please feel free to contact us and we can see if we’re a good fit for your project and to get a quote for our services.

We do specialise in digital, print and website design solutions but we aren't your typical design studio. Our small group of focused, enthusiastic professionals have a unique background, which includes design, office management, board management, and general administration, we can offer support that covers your entire business.

Our teams is dedicated to improving your business by alleviating your challenges and “pain points” so that your business can prosper and grow.

We require a signed contract and a 50% non-refundable deposit to reserve your start date on my calendar. The remaining 50% is due before publishing your site and you're happy with your website.

We offer EFT and major credit cards. Our preference is for EFT deposits but we can also accept credit card payments.

When you buy a house, you need to put down a deposit so that the house is taken off the market. Similarly, when you ask us to design your website we need to "take time off the market" so to speak. The deposit guarantees your time slot and demonstrates your commitment to your project.

No.

Before we start work, we provide you with a quote outlining our costs, which means you know exactly what you will pay.

The only time there would be additional costs is when a client requests a variance to the initial scope of works such as additional features or images for the website. The changes and additional costs are discussed with you before we proceed with the additional work.

Yes.

Often recurring costs aren't discussed before starting your project but there will be some ongoing costs . At a minimum, there will be web hosting and domain name registration costs.

If you have asked us to maintain your website for you, there will be a monthly maintenance fee.

We will provide you with a list outlining the information we will require for your individual project. But normally we require the following information:

• List of pages
• Website content in either a Word document or plain text document
• Photographs to be included and evidence you have permission to use the photographs
• Business logo
• Business details including business name, ABN/ACN, contact details, etc.
• Login details for any existing web hosting and domain registrar accounts.

We prefer text content to be provided in either MSWord or plain text documents.

We prefer to receive the original format provided by your logo designer, which is normally either .EPS or .AI. If not available, we can usually use .JPG, .PNG or .GIF

All photographs should be provided in .JPG format, with minimum dimensions of 1000px x 1000px. While you can be embedded within the Word.doc to show placement, we also require them attached in full scale separately to an email or upload to Dropbox. Other images, such as illustrations, icons, buttons etc. can be either .JPG, .PNG or .GIF.

Depends. If you have sourced (and where required, paid) the images from a stock photography site such as Unsplash, Pexels or iStockphotos, then the answer is yes. But if you've found them on someone's website or saved them off Googled and haven't received permission from the owner, then the answer is no as you could be breaching copyright laws.